Warranty Information

Roll-A-Shade® guarantees all products manufactured in our facility to be free from defects due to workmanship or materials under normal usage.

We are so confident about our quality and dependability that we guarantee our manual shades with a limited lifetime warranty, our motors with a 5 year limited warranty, our printed shades with a 3 year warranty against fading and our bead chains for a period of up to 1 year from the date of installation. Roll-A-Shade® warrants to the original purchaser.

This guarantee does not apply to any roller shade or parts which fail due to abuse, neglect, accident, alterations, improper use or installation, theft or gradual color fading due to extreme direct sunlight.

For claims covered by the guarantee, Roll-A-Shade® will replace or repair any product found to be defective as a result of faulty workmanship or materials. Shipping charges, trip charges and labor costs for measuring and installation and/or removal of old or current products are excluded.
Roll-A-Shade’s warranty is designed to ensure a thoroughly satisfying experience with your window treatment product.